Contact Information – Itella Logistics
P.O. Box 4
Postintaival 7 A
+358 (0)20 451 4545
Business ID 1531864-4, VAT reg., VAT-code FI15318644
+358 (0)200 77 000 (local charge / mobile phone charge)
Mon–Fri, from 8 a.m. to 6 p.m.
Tel. + 358 (0)204 511, Mon–Fri, from 7 a.m. to 5 p.m.
Recording telephone calls and messages
Should the business or service transaction so require, Itella records telephone calls and messages in order to be able to verify their content. Such recordings are used to secure the rights and legal protection of customers and Itella. The recordings can also be used for in-house staff training purposes, in order to improve customer service and enhance service quality. They are not used for other purposes, nor are they conveyed to third parties unless so required by law.